Support
Need help with Team Chords? Start a live chat for the fastest response, or email us if chat is unavailable.
Start live chat
Live chat is the fastest way to get help because it lets us guide you while you are in the product.
Before you contact support
Including the right details helps us resolve issues much faster.
- Your organization name
- The page or feature you were using
- What you expected to happen
- What actually happened
- Any exact error message you saw
- Whether the issue affects one user or the whole team
Common topics we can help with
- Trouble creating or joining an organization
- Chord sheet import and conversion problems
- Set list sharing or preview issues
- Live output or print layout questions
- Billing, upgrades, or cancellations
- Invite, access, or account problems
Email support
If live chat is unavailable or you prefer email, contact us at support@teamchords.com.
For the fastest reply, include the support checklist above and, if possible, a short description of the exact steps that caused the issue.